Frequently asked

The questions we get, answered plainly.

Pricing, what's actually included, how cottage visits work, and what permanent lighting is. If yours isn't here, call (519) 375-5593.

Window cleaning

Pricing and packages.

How much does window cleaning cost in Owen Sound?

Residential starts at $150 for a small home. Larger homes and cottages run $200 to $400 depending on window count, height, condition and which of the three packages you choose. Commercial and storefront work is priced per contract. See the packages.

Are screens included?

Screens are Package 3. Package 1 is glass and frames; Package 2 adds sills and tracks; Package 3 adds screens. Nothing is assumed. You pick on the quote form and the price reflects exactly that.

Do you clean interior windows too?

Yes, every package is inside and out as standard. Exterior-only is available if you'd prefer. Just say so on the form.

How often should I get my windows cleaned?

Most Grey County homeowners book twice a year: once after pollen season in May or June, and once after the leaves drop in October. Cottages do opening-up and closing-down. Storefronts and offices usually run monthly.

Do you need to be there while we work?

No. A key, a lockbox or a neighbour is fine, and we send photos of the finished job the same day. That's how most cottage work happens.

Permanent lighting

The newer half of what we do.

What is permanent architectural lighting?

A low-profile track fitted into your roofline and finished in your soffit colour, so it's invisible in daylight. It runs warm white on an automatic sunset schedule, with colour available for the nights you want it. It stays on the house year-round, with nothing to put up or take down. See how it works.

Is this Christmas lights?

No. It's architectural lighting that happens to be able to do colour. The default is warm white picking out your roofline, which is what it looks like almost every night of the year. Colour is there for Canada Day or a graduation, one hue at a time.

What does it cost?

Lighting installs land in the four figures, depending on how much roofline you light. Send photos of the sides you want lit with the quote form and you'll get a real number rather than a per-foot estimate.

Will I be able to see the track in daylight?

Barely, and that's the point. We read your soffit colour with a colour-matching tool on site so the track is finished in the same colour, not a close white. The diodes sit inside the channel facing down at the wall.

What does cUL certified actually mean here?

Most outdoor lighting is sold as certified components: a certified strip, a certified power supply, wired together on site, so the finished assembly is the one nobody tested. The Watts system we install is cUL certified as a complete system: track, diodes, wiring, transformer and controller, listed together as one permanently installed product. The longer version.

Does it work at a cottage?

Especially at a cottage. It follows sunset whether you're there or not, so the place is lit when you arrive Friday night and reads as occupied from the road all winter. See the cottage page.

Working with us

The practical bits.

What areas do you serve?

Grey County (Owen Sound, Meaford, Thornbury & Blue Mountain, Collingwood, Grey Highlands) and the Lake Huron shoreline through Bruce County (Port Elgin, Southampton, Saugeen Shores, Sauble Beach, Wiarton, Tobermory), plus the Georgian Bay cottage corridor. If we haven't named your town, call and ask.

Who answers my quote request?

Ryan does, himself. You get a written price for what you asked for rather than a range, and no automated calls or drip emails afterwards. Book a date or don't. We don't chase.

Are you insured?

Fully insured and bonded. Proof of insurance is available on request before any job starts.

What if I'm not happy with the glass?

We come back at no charge. It has never been a complicated policy.

How do I pay?

E-transfer or cash on the day of service. Nothing upfront, no deposit.

Do you work with realtors and property managers?

Yes. There's a preferred-vendor rate for listings, turnovers and cottage portfolios. See the partner program.

Still wondering something?

Ask on the quote form, or just call. Either reaches Ryan directly.

Get a free quote
Or call (519) 375-5593